Frequently Asked Questions

Everything you need to know about your Audien Hearing style and care.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the United States. Expedited shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 45-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund within 45 days of delivery.

Are your products covered by a warranty?

Yes, all Audien Hearing products come with a 1-year manufacturer's warranty that covers any defects in materials or workmanship.

How do I choose the right size for my accessories?

Each product page features a detailed sizing guide. We recommend measuring according to the instructions provided to ensure the most comfortable and stylish fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and interest-free installment plans via Affirm.

How should I clean and maintain my items?

To maintain the quality and appearance of your products, use a soft, dry microfiber cloth for daily cleaning. Avoid harsh chemicals or excessive moisture.